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Counteract is confident in the quality of our products and is proud to offer a lifetime warranty against defects in materials and workmanship for this socket product.

This warranty covers only manufacturer’s defects and does not cover accidental damage, normal wear and tear, general product misuse/abuse, or sockets being used for anything other than their intended purpose.

If you believe that your product has a manufacturer’s defect, please contact us immediately.

This warranty is limited to the replacement of the affected product or parts, and before any replacement can be given, we may require you to return the faulty product for inspection. As there are occasions where it may not be necessary to send the product back, please contact us before returning any items. In many cases, we may simply ask for photographs of the product fault.

If you are required to return the product, please make sure you package your products adequately to prevent damage. We do not accept liability for returned packages which are damaged during transit.

This warranty is subject to the limitations and exclusions set forth herein. This warranty is in lieu of all other warranties, express or implied, including but not limited to, any implied warranties of merchantability or fitness for a particular purpose.

Your lifetime warranty is only valid if you have a valid proof of purchase.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

This warranty meets the legal requirements in Canada and the US.